Terms of use

Terms of Use

Effective Date: July 26, 2026

Welcome to Fairtress. These Terms of Use ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our website.

Throughout these Terms, "Fairtress," "we," "our," and "us" refer to the operators of this website, and "you" or "your" refers to any visitor, customer, or user.

1. Eligibility

By using our website, you represent that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

You agree to provide accurate, current, and complete information when placing orders or creating an account.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You agree not to:

Violate any applicable law or regulation.
Submit false or misleading information.
Attempt unauthorized access to our systems.
Interfere with the operation or security of the website.
Upload malicious software or harmful code.
Use automated tools to scrape or copy website content without permission.
Use the website in any manner that could damage or impair our services.

We reserve the right to suspend or terminate access for users who violate these Terms.

3. Products and Services

Fairtress offers beauty and personal care products through our online store.

We strive to ensure product descriptions, specifications, images, and pricing are accurate. However, occasional errors may occur.

We reserve the right to:

Modify product descriptions.
Correct pricing errors.
Update product availability.
Discontinue products without prior notice.
Limit quantities purchased per customer.

Product images are provided for illustration purposes and may vary slightly from the actual product.

4. Orders

Placing an order does not guarantee acceptance.

We reserve the right to:

Decline any order.
Cancel orders suspected of fraud.
Limit quantities.
Request additional verification before processing an order.

If payment has already been processed for a canceled order, an appropriate refund will be issued.

5. Pricing

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

Prices may change without notice.

Taxes, shipping charges, and other applicable fees are calculated during checkout where required.

6. Payments

We accept payment through secure third-party payment providers.

By submitting payment information, you represent that:

You are authorized to use the selected payment method.
The information provided is accurate.
Payment authorization has been obtained where required.

We do not store complete payment card information on our servers.

7. Shipping

Shipping times displayed on our website are estimates only.

Actual delivery times may vary due to:

Weather conditions
Carrier delays
Customs processing
High order volumes
Supply chain disruptions
Other circumstances beyond our control

We are not responsible for delays caused by shipping carriers after an order has been dispatched.

8. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

By placing an order, you acknowledge that you have reviewed and accepted our Refund Policy, including applicable eligibility requirements and return timeframes.

9. Intellectual Property

All content available on the Fairtress website, including but not limited to:

Logos
Graphics
Product images
Icons
Text
Website design
Layout
Videos
Software
Trademarks

is owned by or licensed to Fairtress and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit any content without prior written permission.

10. User Content

If you submit reviews, comments, feedback, photographs, or other content to our website, you grant Fairtress a non-exclusive, worldwide, royalty-free license to use, reproduce, display, modify, and distribute such content in connection with operating and promoting our business.

You agree not to submit content that is unlawful, offensive, defamatory, fraudulent, or infringes the rights of others.

11. Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Fairtress disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that:

The website will operate without interruption.
The website will always be error-free.
Defects will be corrected immediately.
The website will always be free of viruses or harmful components.

12. Limitation of Liability

To the maximum extent permitted by law, Fairtress shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

Use of the website.
Inability to use the website.
Product purchases.
Shipping delays.
Data loss.
Unauthorized access.
Business interruption.

Our total liability shall not exceed the amount paid for the applicable order giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Fairtress, its owners, employees, affiliates, partners, and service providers from any claims, damages, liabilities, losses, costs, or expenses arising from:

Your violation of these Terms.
Your misuse of the website.
Your infringement of another person's rights.
Your violation of applicable law.

14. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We do not control or endorse these websites and are not responsible for their content, policies, or practices.

Accessing third-party websites is at your own risk.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated Terms become effective immediately upon posting on our website.

Your continued use of the website after changes have been published constitutes acceptance of the revised Terms.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

Any legal dispute arising from these Terms or your use of the website shall be brought in a court of competent jurisdiction within the United States, unless otherwise required by applicable law.