Privacy Policy

Effective Date: July 26, 2026

Welcome to Fairtress ("we," "our," "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this Policy, please discontinue use of our website.

1. Information We Collect

We may collect various types of information from you, including:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact customer support, we may collect:

Full name
Email address
Billing address
Shipping address
Telephone number
Payment information (processed securely through third-party payment providers)
Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Date and time of your visit
Referring website
Clickstream data

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website performance, remember your preferences, analyze traffic, and provide a better shopping experience.

You can modify your browser settings to refuse cookies; however, some website features may not function properly.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Provide customer support
Verify transactions
Improve website functionality
Personalize your shopping experience
Send order confirmations and shipping updates
Respond to inquiries
Prevent fraud and unauthorized transactions
Improve our products and services
Send promotional emails when you have opted in
Comply with legal obligations

3. Payment Information

Payments made through our website are processed by secure third-party payment processors. We do not store your complete payment card information on our servers.

Please review the privacy policies of the payment provider you choose during checkout.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

Payment processors
Shipping carriers
Website hosting providers
Analytics providers
Email service providers
Fraud prevention services
Government authorities when required by law

These third parties are authorized to use your information only for the services they provide on our behalf.

5. Email Communications

If you subscribe to our newsletter or marketing communications, we may occasionally send promotional emails regarding:

New products
Sales
Special offers
Beauty tips
Company announcements

You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or contacting us directly.

Transactional emails related to purchases cannot be opted out of because they are necessary to complete your order.

6. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we strive to use commercially acceptable security measures, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to:

Fulfill orders
Provide customer support
Meet legal obligations
Resolve disputes
Enforce our agreements
Maintain business records

When information is no longer needed, it will be securely deleted or anonymized where appropriate.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Delete your personal information
Restrict certain processing activities
Object to marketing communications
Request a copy of your personal data where applicable

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we learn that information has been collected from a child without appropriate consent, we will promptly delete it.

If you believe a child has provided us with personal information, please contact us immediately.

10. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services.

We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing any personal information.

11. International Users

Although our business is based in the United States, customers may access our website from other countries.

By using our website, you understand that your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

12. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know what personal information we collect, request deletion of eligible information, and exercise applicable privacy rights without discrimination.

Requests may be submitted using the contact information below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or operational practices.

Any updates will be posted on this page along with a revised Effective Date. Continued use of the website after changes become effective constitutes acceptance of the updated Privacy Policy.